Our IAA registration and what it covers
VisaHQ.co.uk Limited (VisaHQ) is registered with the Immigration Advice Authority (IAA), formerly the Office of the Immigration Services Commissioner (OISC). Registration number F202534845. We are authorised at Level 2 in the Immigration category.
| Type of work | We can help | Notes |
|---|---|---|
| Applications within the Immigration Rules | Yes | Work, study, family and residence visas, extensions and settlement applications. |
| Complex and discretionary applications | Yes (Level 2) | Applications outside the Rules, human rights applications and responses to refusals, including administrative review. |
| Appeals | Start only | We can lodge a notice of appeal and initial grounds, then refer you to a Level 3 adviser or solicitor for the appeal itself. |
| Asylum and protection casework | Referral | Our registration does not include the Asylum & Protection category. We refer you to a registered asylum adviser or solicitor. |
| Tribunal and court representation, judicial review | Referral | Tribunal representation: we refer you to a Level 3 adviser or solicitor. Judicial review: we refer you to a solicitor. |
Level 2, Immigration: what we do
- Advice and applications within the Immigration Rules: work, study, family and residence visas, extensions and settlement
- Applications outside the Immigration Rules and under discretionary policies
- Human rights applications, including private and family life
- Responding to refusals, including administrative review
- Lodging a notice of appeal and initial grounds, then referring the appeal on
Not covered: we refer you
- Asylum and protection claims (not in our registered category): we refer you to a registered asylum adviser or solicitor
- Representation before the First-tier or Upper Tribunal
- Preparing or presenting an appeal after it has been lodged
- First-tier Tribunal bail hearings
- Judicial review, including pre-action protocol letters (we refer you to a solicitor)
Other countries
Our IAA registration covers advice on UK immigration law only. For the 227 other countries on this site, VisaHQ prepares the application and the documents and files them with the country’s authority, which makes the decision. This work is not regulated by the UK Immigration Advice Authority.
What you can expect from us
- We are regulated by the Immigration Advice Authority (IAA). You can check our registration, level and category on the IAA adviser register.
- Before any work starts, you see the full price of the product and the government fees. We send you a client care letter that sets out what we will do, the timescale and how to complain.
- Our prices are fixed. Money you pay in advance is held separately, and any unused amount is returned promptly.
- We keep you updated on your case page and in writing, and send you a closing letter when your case ends. You can ask for a copy of your file, and we return original documents once we have used them.
- If you are unhappy, you can use our complaints procedure. You can also complain to the Immigration Advice Authority at any time.
- We do not pay or receive referral fees.
Not sure which visa you need?
Answer three short questions and we point you to the right visa page.
Regulated UK immigration advice. VisaHQ.co.uk Limited (VisaHQ) is registered with the Immigration Advice Authority (IAA, formerly the OISC), registration number F202534845, authorised at Level 2 in the Immigration category. This covers advice on UK immigration law only. Check any adviser on the IAA adviser register. You can complain to us or, at any time, to the Immigration Advice Authority. What our registration covers.